Hi i emailed you yesterday to say i am having problems with this puzzle ROTHENBURG WÜRTTEMBERGin 980 pieces it will not resume or start anew game please can you help me pleaseHi sent you a message saying that the puzzle won't conitiue the puzzle name is ROTHENBURG WÜRTTEMBERG and i have done 26% of it alreadyHi i am having trouble with a puzzle hat i have already started 26% it will not resume playing